PAYMENT DECLINED
Oops! If you have arrived here, then your payment has been declined.
We don't know why, and maybe you don't know either, but be assured, we would like to help you get this sorted.
FIRST - GET IN TOUCH WITH YOUR PAYMENT PROVIDER
Please check with your bank or credit card company or payment platform that payment has actually left your account,
and that it has been made to SHOP1427.
and that it has been made to SHOP1427.
NEXT - GET IN TOUCH WITH US
If you find that payment has been correctly made, then please contact us immediately with details of:
the item ordered, the time of the transaction, and the amount paid.
Do NOT provide any of your account details.
Once your message has been received we will carry out checks and let you know what we find.
OR - CARRY ON SHOPPING
If on the other hand you discover that your payment has not actually been processed or made,
then please CARRY ON SHOPPING and try again. Thank you.